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Testimonials

Hear what our customers have to say:

"Merrill’s virtual data room product is by far the easiest to use and the best value in the market. Furthermore, with the added benefit of having dedicated data room support staff 24/7, managing a process has never been easier!"
~ Corporate Finance, VSA Capital Ltd

“We found nearly everything about DataSite first-rate, and I don’t remember what very minor things kept it from virtually everything. This is especially true of tech support, hours of access, customer support. Just a great crew, and excellent service! Thank you!”
~ Vice President of Operations, Chief Financial Officer, EnviroLogix Inc.

“Best customer service, always available. Site is easy to navigate, always up and running, with no access issues.”
~Vice President, Finance, ImpactRx

“The service is great. The site is easy to use. Support staff is responsive, courteous, and most importantly able to resolve user or technical issue promptly. This site makes due diligence work as seamless as it can be.”
~Executive VP & CFO, Lee Technologies®

“Good value for money, exceptional service quality and ease of use is outstanding.”
~Corporate Business Development Manager M&A, Nordzucker

"Merrill DataSite has become a fundamental tool for handling complex transactions, which require the control of large volumes of information, flexibility and efficient customer support. Simply put, Merrill means trust."
~Corporate Development, Ferrovial Aeropuertos

"We’ve used the Merrill DataSite service repeatedly and have been very pleased with its capabilities and performance. We’ve always found the people at Merrill to be very responsive, which is especially important when dealing with tight deadlines. It’s a really useful tool supported by a reliable team."
~Assistant General Counsel & Assistant Secretary, Chrysler Group LLC

“Merrill Datasite provided our internal and external team members with immediate and exceptional technical customer support. The site was robust and flexible enough to meet all our sharing, reporting, and security needs. Our team members found the site efficient and user friendly. Plus, our finance team found it cost effective!”
~John Laing Investment Limited

“Nexterra is a small and fast growing company. We run lean. Meeting the day-to-day demands of our business and at the same time meeting the demands of prospective investors in a financing is extremely challenging. Frankly, without a tool like Merrill’s DataSite the burden of meeting all these demands would be close to overwhelming. The DataSite has allowed us to manage the financing due diligence process without taking our eye off the growth of our business. I would highly recommend DataSite to any growing company that is managing a major transaction.“
~Nexterra, VP of Finance

Merrill Corporations’ virtual data room service is a well organized and highly functional method to introduce multiple and often physically disparate internal and external parties to critical project and asset related data. The DataSite services that Teck used in 2008, 2009 and 2010, facilitated by Merrill's 24-hour customer support, provided management with a reliable method to manage more than100 GB's of data delivered to third parties in support of approximately $1 B in divestiture or acquisition objectives. Individual data site preparation, customization and reporting options allowed our business, corporate development and legal teams to focus on evaluating the market or asset in play and complete the planned acquisition or divestiture in a timely manner. A worthwhile and reliable service."
~ Director, Business Development, Teck Resources Limited

Location Based Technologies has been a customer of Merrill DataSite for over a year. It has facilitated the due diligence and other review processes for underwriters and related parties on several occasions during this time. The data is clearly marked, well organized, and easy to access while, at the same time, provides the security of our data that is essential. In today’s mobile environment, it’s a solution that matches the needs of our company and the requirements of a mobile workforce.
~ Chief Executive Officer, Location Based Technologies, Inc.

Merrill offers an intuitive, flexible, robust, and user friendly datasite that makes for a seamless transaction for both managers and users. The customer support team was professional, responsive and available 24/7 allowing our team to focus on executing the transaction at hand. It is because of the above that we continue to return to Merrill.
~ Senior Director, Equinox

We use Merrill's DataSite exclusively on all of our sell-side mandates. Confidentiality is paramount in transactions of this nature and Merrill's system could not be easier for setting access and permission levels and, more importantly, being confident it works! I have heard horror stories of buyers that were given access to sensitive documents when the security settings on other virtual data rooms failed. Merrill's software is intuitive and thoughtfully organized. We will frequently have dozens of individuals access the site and rarely have questions from users who have trouble logging in or accessing files. Above all, Merrill understands the nature of our business and DataSite is designed to meet our standards.
~ Director, Mid-Market Investment Banking, CIBC

Merrill Datasite provides a comprehensive VDR product that is both robust in its functionality and simple in its design. The site is quick and easy to navigate, construct and utilize (either uploading or downloading). In addition, the project managers are readily available to promptly assist with any issue, day or night, and are capable of resolving the most complex problems within limited time parameters.
~ Senior Associate, McGladrey Capital Markets LLC

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Customer Service and Sales

US +1 888 867 0309
Europe +44 (0) 207 562 3200
New Zealand 0800 311 703
info@datasite.com

Technical Support

U.S. / Canada +1 877 494 6777
International +1 651 632 4370
UK +44 (0) 207 422 6090
Germany +49 (0) 800 000 1308
France +33 (0) 800 913 814
New Zealand 0800 792 085
techsupport@merrillcorp.com

 
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