August 18, 2019

How to Handle Customer Experience During a Merger or Acquisition


Maintaining or improving the customer experience during and after a merger is a critical success factor for a newly formed organization. Mark Williams, our Americas Chief Revenue Officer, offers some best practices to CMS Wire for keeping the customer experience front and center.


Media Relations
Marta Carraro

Vice President, Communications


marta.carrar[email protected]

Investor Relations
Jennifer Percy


[email protected]

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