Choosing a data room? You’ll be checking out the technology. Hunting for the smartest AI, the best tech stack, the strongest security.

Then you try Datasite – and find systems far superior to the nearest competing hardware. Each one boasting more than a thousand terabytes of memory, performing at a thousand petaflops per second, and capable of running on just one cup of coffee. Yes, they’re the human brains belonging to the Datasite Assist team.

No matter how good AI gets, it’s humans who must do the deals. So you need much more than a data room. You need a team that can deliver success, regardless of what stands in the way. When Datasite Assist is with you, that team is yours.

Your team – just enhanced

Datasite Assist works like an extension of your team. We provide not just support or problem solving, but hands-on expertise and nose-to-the-grindstone help. In short, we do much of the hard work for you.

The global team is available 24/7/365, anywhere in the world, offering support in more than 20 languages. You also have a dedicated contact – your Project Pro – who gets to work even before your data room opens, and works proactively on your behalf throughout the deal. So you never need to do any chasing.

But what about the specifics? Most data room providers treat key services like optional extras, locking them behind premium tiers. With Datasite, they’re already yours.

What they charge extra for, we include

Here are five crucial tasks that move the dial on your deal – all baseline services from Datasite Assist.

1. Document translation

Cross-border deals are increasingly the norm. And translating deal documents can be one of the most notorious time-sinks – not to mention a major source of risk. Not only do you have to safeguard security throughout the process, but you also must ensure that your translators can handle deal-specific terminology, with no ambiguities. If you do this on a pay-as-you-go basis, the costs quickly snowball.

With Datasite Assist, unlimited bulk translation is included. Your reviewers get fully-formatted documents in their preferred language, with no friction or loss of momentum.

2. Bulk file management

Building a data room is a massive task. Hundreds of files to be uploaded, renamed, and organized into folders. Materials to be copied across workstreams. Folder structures that need to be altered mid-deal. The workload can quickly swamp your team, slam the brakes on your deal, and raise the threat of mistakes.

The Datasite Assist team will do all that uploading, renaming, moving, and copying for you. It’s no longer a manual, error-prone process that stops you in your tracks. Now it’s just a task you can tick off. And you have more bandwidth for high-value work.

3. Q&A setup and configuration

The Q&A process of your deal is one of the most operationally complex elements. Roles must be assigned, categories configured, workflows established, and routing rules set – all before a single buyer question comes in. A strong setup keeps you in control throughout; a poor one can cause major problems later, at a critical stage.

Datasite Assist will ensure that you’re ready to go without a hitch. This full Q&A workflow setup is reserved by most providers for enterprise-tier clients. At Datasite, you can take it for granted.

4. Diligence list upload

Due diligence revolves around your checklist of tasks. But it should be more than a ‘to-do’ list – you want a ‘help-you-get-it-done’ list. Something that mirrors your data room folder structure, assigns ownership to every task, links every task to its underlying documents, and syncs in real time – so nothing falls through the cracks.

In a nutshell, that’s Datasite’s trackers. Our team will turn your basic Excel checklist into live trackers for you, so you can get straight to work. Other data room providers – if they even offer anything like this – will usually leave it for you to sort out, or charge you extra to set it up.

5. Hosted archives

So your deal is done. Your data room winds down. But what happens next? You must keep a lasting record of that transaction – not just the documents, but all the Q&A history, the permissions trail, and every action along the way. Not only is this vital for long-term compliance and defending legal challenges – it’s invaluable for integration planning, and useful reference material for future deals.

Most providers will keep billing you for ongoing secure hosting – if they offer it at all. But archiving with Datasite is free, for as long as you need. You always have full access to your own data, which you can store securely indefinitely, or delete whenever you wish. And if you want to use any of the contents for a new Prepare, Diligence, or Acquire project, Datasite Assist will handle that process for you.

Why all-inclusive service means safer dealmaking

When each service comes at additional cost, teams find excuses not to use them. Not only does this slow down both you and your partners, but it raises the risk of serious blockers emerging – at which point you have little choice but to call for help. By contrast, if support is not just all-inclusive but proactive too, you have a much better chance of a smooth process with no surprises.

Don’t just buy a data room. Get a team too.