Half a century of deal making expertise – at no extra cost
Hands-on support
Get proactive assistance throughout from your Project Pro.
Practical help
We’ll handle the most time-consuming tasks to help you move faster.
Effortless technology
Solve queries, arrange training, and manage billing in the Datasite Assist portal.
Strategic consulting
Go Elite to unleash the full potential of Datasite.
Depend on our team – and your Project Pro
We work proactively to help you deliver your project. Providing answers. Solving problems. Checking up on progress. Expect all this and more from the expert always looking out for you: your Project Pro.
Meanwhile, the rest of our team are standing by to help you 24/7/365. For assistance with anything from light troubleshooting to heavy lifting, just tap, type, or talk.
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Tap
Find answers at your fingertips. Click into the Datasite Assist portal to find FAQs, how-to guides, tutorial videos, articles and more to keep your project moving. Or just tap your mobile screen to contact our team by phone or email.
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Type
Got a quick question? Ask Lana the digital assistant. For bigger issues, open a live chat with one of our experts – or send an email. Day or night, you can depend on a rapid response and a quick solution, all without leaving your keyboard.
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Talk
Sometimes you just need to hear a human voice. The voice of an expert who speaks your language – even if it’s 2 a.m. on a Sunday. Someone who can give you the answers when you’re not even sure what to ask. Just pick up the phone and we’ll fix it.
Using Datasite? Go Elite
Make the most of your Datasite subscription with our premium offering: Datasite Assist Elite. If your focus is on driving growth, then Elite is for you.
An expert from our Elite team will be your strategic consultant. With their help, you can:
- Improve your processes to add value
- Anticipate and overcome challenges
- Actively shape Datasite to your needs
It’s all in addition to the benefits of Datasite Assist, around the world and around the clock.
Success starts with Datasite Assist
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I always push my clients towards your service. The attention and service provided is top notch.
M&A Associate Investment Bank
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The responsive and helpful customer service is a crucial reason for why I'd use Datasite vs. other providers.
Senior Vice President Corporate Finance
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The service was exactly what we wanted...the whole team had an excellent approach!
Chief Financial Officer Industrials
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The project setup and any changes were dealt with so quickly. You have the best of any service I have ever used, both professionally and personally.
VP Strategy Major Corporation Real Estate