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Artificial Intelligence (AI) at Datasite

Legal and Compliance frequently asked questions (FAQs)

Effective as of July 8, 2025

Datasite takes a security-first approach to artificial intelligence (AI) technology design, including generative AI. As part of that commitment to our clients, we have prepared the following legal and compliance-related frequently asked questions (FAQs) about AI use on Datasite's platform. 

Frequently Asked Questions

Does Datasite use AI?

Yes. AI is a broad term for functionality designed to make human-like decisions based on data and predefined rules. For instance, one of our AI tools analyzes various data points within a document to suggest how the document should be categorized, a task that would require specific instructions in regular computing.

How does AI differ from Generative AI?

AI takes many different forms, including Generative AI. Generative AI has the unique capability to create new content, thereby expanding beyond the limitations of traditional AI. For instance, we have a Generative AI tool that provides summaries or explanations of documents in Datasite Diligence and Acquire. While both AI and Generative AI are integral to operations at Datasite, they differ in their levels of autonomy and creativity.

Can my deal information be used to train external AI models?

Your deal information is not used to train external AI models.

How do you keep my deal information private from other users?

Your deal information is kept secure on Datasite through a comprehensive system of controls that prioritizes data privacy and security, including:  

  • Ensuring documents and materials are not maintained beyond the lifespan of the project.
  • Anonymizing training attributes thoroughly by transformed coding that cannot be reassembled, thereby maintaining the utmost privacy.
  • Limiting interaction details to specific instances and using reinforcement data solely for the project from which it was gathered, all while ensuring no attributable data is shared outside of a user's project.
Who retains ownership of intellectual property (IP) content from customer materials?

As a customer, you retain all Intellectual Property Rights in the materials you provide to us. This includes all documents, materials, and information that you or any of your users provide to Datasite in conjunction with our services. It is your responsibility to ensure the accuracy, quality, legality, integrity, and appropriateness of all these materials.

What does Datasite own, and how is it different from what the customer owns?

Customer documents and materials are owned by the customer. Datasite owns the technology and is licensed by its customers to use anonymized and aggregated data. The anonymized and aggregated data does not include deal information and cannot be reassembled, thereby maintaining the utmost security.

What happens to my deal information after my project or subscription has been terminated?

Project documents and materials are permanently deleted using secure deletion protocols. Any retained anonymized and aggregated data is technically and procedurally designed to be untraceable back to its original source, with multiple layers of security controls ensuring confidentiality. The residual data is used only for product development. All the software used during this process follows the same high security and compliance standards as the rest of the Datasite platform.

How long do you keep my deal information after my project or subscription has been terminated?

Client documents and materials on the Datasite platform are kept for the duration of the client’s project or subscription and then deleted within 30 days of termination or earlier if requested by the customer. If needed, Datasite can provide certification of the destruction of all documents and materials.

Is your AI legally compliant?

Yes, Datasite uses reasonable and appropriate safeguards in its design and operation of AI to meet industry practices and evolving applicable legal and regulatory obligations for data security and privacy. Datasite’s AI is not used for marketing purposes or to make automated decision-making. Datasite continues to monitor the legal and regulatory landscape such as the European Union AI Act.

What models do you work with?

Datasite uses a mix of internally hosted large language models (LLMs) and proprietary models. We continually test different models to see what works best and update when warranted. 

How do you ensure external AI models safely interact with my deal information and maintain its privacy?

The models we use are not trained on our customer's deal information but are a set of parameters learned from external data sets. That means that all data and information processed by these models are not used for training public/open-source models. This approach ensures your data remains private and secure within the confines of our environment.

How do you test your models?

Datasite uses a multi-layered approach to testing AI models and features, including: 

  • Testing and validating datasets used to train our proprietary AI models. 
  • Automated quality assurance (QA) testing of libraries and services used by AI features. 
  • User acceptance testing by subject matter experts. 
How do you use my deal information to train your internal AI models?

All data used to train AI is anonymized and aggregated to remove all deal information (e.g., numerical values, addresses, locations, and personal data) and thereafter is used solely to improve our products and services. Any reinforcement data generated based user interaction is used solely for contextual reinforcement for the project from which it was gathered.

What is the scope of these FAQs?

The FAQs in this document include products and services developed within the Datasite ecosystem.

Who do I contact with more questions?

For further inquiries or additional assistance, please contact [email protected].